Privacy Policy

Your privacy is important to us.

This is the Privacy Notice of Cultural Perspectives Pty Ltd (ABN: 30 065 353 951).

The Privacy Act 1988 requires entities bound by the Australian Privacy Principles (APP) to have a privacy policy. This privacy notice is the external privacy policy of Cultural Perspectives.

Cultural Perspectives is bound by the Australian Privacy Principles contained in the Commonwealth Privacy Act and is compliant with the Privacy Amendment (Enhancing Privacy Protection) Act 2012.

Cultural Perspectives may, from time to time, review and update this Privacy Policy to take account of new laws and technology, changes to Cultural Perspectives’ operations and practices, and to ensure it remains appropriate to the changing legal environment.

This privacy policy assumes that you are a resident in Australia. If you are a resident in the UK or Europe, please contact us for more information regarding how we treat your personal information.

The Australian Privacy Principle (APP)

Cultural Perspectives respects and upholds your right to privacy protection under the law, including the Australian Privacy Principles. This regulates how we collect, use, disclose and hold your Personal Information and that your Personal Information remains confidential and is only used for appropriate purposes and in accordance with the Privacy Policy.

Type of personal information Cultural Perspectives collects

The type of information Cultural Perspectives collects and holds includes (but is not limited to) personal information, including sensitive information, about:

Behaviours, opinions, and attitudes provided during social research interviews, focus groups, surveys, or other data collection activities
Addresses of contractors and, in some cases, research participants
Bank details of contractors and, in some cases, research participants
Email addresses
Company details i.e. ABN/CAN
Contact details of companies/contractors (phone number/mobile numbers)
eDM subscriptions; and
Social media account details (Facebook/LinkedIn).CPG’s commitment.

Personal Information you provide

Cultural Perspectives will generally collect personal information held about an individual by way of phone calls, interviews, focus groups, forms, meetings etc. You do have the right to seek to deal with us anonymously or using a pseudonym, but in almost every circumstance it will not be practicable for us to deal with you or provide any services to you except for the most general responses to general enquiries, unless you identify yourself.

Data access and correction rights

Individuals have the right to access and correct their personal information held by Cultural Perspectives. If you wish to access or correct any personal information we hold about you, please contact us at privacy@culper.com.au. We will respond to your request within a reasonable timeframe and may need to verify your identity for security purposes.

Personal information provided by other people

In some circumstances, Cultural Perspectives may be provided with personal information about an individual from a third party, for example, from a client.

Children’s privacy

Cultural Perspectives does not knowingly collect or solicit personal information from individuals under the age of 16. If we become aware that we have inadvertently received personal information from a child under 16, we will delete such information from our records. If you believe we might have any information from or about a child under 16, please contact us at privacy@culper.com.au

Use of personal information

Cultural Perspectives will use personal information it collects from you for the primary purpose of collection and for such other secondary purposes that are related to the primary purpose of collection and reasonably expected, or to which you have consented.

In relation to direct marketing, Cultural Perspectives will use your personal information for direct marketing where you have provided that information, and you are likely to expect direct marketing:

only then you will be sent direct marketing containing an opt out. If we use your personal information obtained from elsewhere we will still send you direct marketing information where you have consented and which will also contain an opt out. We will always obtain your consent to use sensitive information as the basis for any of our direct marketing.

We may use video surveillance for security purposes and the footage will be used only by Cultural Perspectives and by the providers of our security services for security purposes. Surveillance videos are not used by Cultural Perspectives for other purposes and the footage is not publicly available. Surveillance cameras are not located in any bathrooms or change room facilities.

Volunteers

Cultural Perspectives also obtains personal information about volunteers who assist Cultural Perspectives in its functions or to conduct associated activities, such as to enable Cultural Perspectives and the volunteers to work together.

Remarketing

Cultural Perspectives use remarketing services from time to time to advertise on behalf of a client. Remarketing services will display ads to you based on what parts of a website you have viewed by placing a cookie on your web browser.

Remarketing services allow us to tailor our marketing to suit your needs better and only display ads that are relevant to you.

Website Analytics

We use Google Analytics to collect data. We need this data to understand how you use the website so we can improve the design, functionality and information available. Google Analytics will collect your IP or server address, browser type and version, your general location, the time and date you visited and the pages you visited. Pages on the site may be coded with Google Analytics software. This is transparent to the user, as the software uses JavaScript code in the source HTML of the web page. This JavaScript stores a first-party cookie in your browser, which contains a unique identifier. This enables Google Analytics to track the number of unique visitors to the site. In no way does this unique identifier identify a user personally.

We do not and will not match any data collected by Google Analytics with any personal information. If you are concerned about the use of these tools, you can configure your bowers to send a ‘Do Not Track’ request with your browsing traffic.

Cookies

Like many sites, this website may use cookies from time to time.

Cookies are used to maintain contact with a user through a website. A cookie is a small data file provided by Us, and stored by your web browser on your computer when you access the website. Cookies allow Us to recognise individual user as they use the website. For example, we may use cookies to record that a user has visited a particular section of the website or that their browsing software was a particular version.

In this way, cookies can improve the website's operation and make the experience more efficient, enjoyable, or personalised. Importantly, in depositing information on a user’s computer and referring to it later in the same session (sessional) or on a subsequent visit (persistent), cookies do not need to identify the user or record any personal information. Cookies do not store any personal information. You can disable cookies by adjusting the settings on your web browser.

Who might Cultural Perspectives disclose personal information to?

Cultural Perspectives will not provide your Personal Information to any other individuals or organisations without your prior consent except where required by law to do so or where that information is confidential to contractors who provide services to Cultural Perspectives. In these cases, we ensure that our contractors are also bound by the APP and have appropriate cyber security in place to keep your personal information confidential.

Sending information overseas

Cultural Perspectives will not send personal information about an individual outside Australia without:

Obtaining the consent of the individual (in some cases this consent will be implied); or
Otherwise complying with the Australian Privacy Principles or other applicable privacy legislation.

We do not use overseas providers of IT services including servers and cloud services.

How we keep your personal information secure

Information you provide to us is stored securely in our databases and only accessed by staff or contractors authorised by Cultural Perspectives. Cultural Perspectives uses a range of hardware and software security measures to protect its information and to ensure that only authorised staff and contractors are granted access, as required.

How long will Cultural Perspectives keep my information?

Under our destruction and de-identification policies, your personal information that is no longer required will be de-identified or destroyed. In many circumstances, however, it will be kept for marketing purposes, as you will have consented to that in writing with us.

Data breach notification

In the event of a data breach, Cultural Perspectives is committed to promptly notifying affected individuals and relevant authorities, in accordance with applicable laws and regulations. Our response will include steps taken to mitigate the breach and advice on measures that individuals can take to protect themselves from potential harm.

Contact us

If you would like further information or have any concerns on how we store or use your personal information please contact us at privacy@culper.com.au

Policy Review

This policy is to be reviewed by CPG Executive at least once a year.

Policy approval

Development date: November 2023

Review date: November 2024

Policy owner: DC, Sarah Migliorino